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Best Debt Collection Agencies

Feb 03, 2024 By Susan Kelly

Unpaid invoices are a major headache for any business owner or invoicing manager. Over $1 trillion in bills issued by small and medium-sized businesses are paid late, according to a survey by independent consulting firm Plum.

You might expect to make a certain amount of money depending on your sector and clientele. Spending time hunting down past-due accounts, on the other hand, can be a waste of important resources. Keeping track of late payments takes an average of 15 workdays per company in the United States, which adds to the already heavy administrative load.

Hire a debt collection service as an alternative to completing the task yourself. Working with a reputable debt collection business can save time and money. We evaluated businesses on various criteria, including their minimum standards, degree of transparency, and fees.

Rocket Receivables — Best For Small Businesses in Highly Regulated Industries

Rocket Receivables is the solution for small businesses that have problems collecting and are concerned about violating debt collection rules. Additionally, the service helps small and medium-sized businesses.

Easy to comprehend because of the two-step method. There is an initial cost that cannot be modified for accounts that are less than 120 d ays late, and this is what qualifies them for Stage 1. One reminder from first-party outreach is followed by three more reminders from outsiders during Stage One of the process. Rocket Booster allows the addition of phone call reminders.

Now is a good time to begin collecting. CTA and Rocket Receivables If an account is 120 days or more over due and becoming increasingly difficult to collect, it is most likely to be moved to Stage 2. Businesses are only required to pay a portion of the recovered debt if no debt is collected in Stage Two. You'll need to initiate legal action, negotiate over the telephone, and write down your demands at this point..

As soon as a Stage One debt is not collected, the accounts are promptly shifted to Stage Two for collection efforts. Stage One's deliverables include debt validation, an online portal, postal envelopes, thank you messages, and database screening. A free bankruptcy screening, the ability to alter negotiation amounts, asset investigations, and B2C and B2B accounts are all included in Stage Two.

Prestige Services — Best For Commercial Accounts

For commercial accounts, Prestige Services is the best collection agency. Including Puerto Rico, Canada, and Mexico, it encompasses the whole United States and Washington D.C. It has been in business for more than 20 years, and its staff has more than 50 years of expertise.

Prestige Services has one of the finest collection rates in the United States, and if it fails to collect, it joins with CLLA attorneys. It works with attorneys in the area where the debtor lives to ensure the best probability of victory.

As long as Prestige is told within ten days of sign-up, it will not charge you for its services if you receive your money within that time frame. If no debt is collected, there are no fees charged by Prestige, and its typical rates are 5 to 10 percent cheaper than those charged by the majority of debt collection firms.

Prestige customers can access their online accounts at any time. Debt collection notes and claim status can all be accessed by them. This includes pre-collection services, accounts receivable outsourcing, expert skip tracing, free final notification forms, and bank account searching.

Prestige requires a claim of at least $200 to be accepted. Under $200 to $3,000, claim rates are fixed at 25%. The rate of 22% is applied to claims ranging from $3,000 to $20,000 or more. For claims above $20,000, rates can be negotiated. Contingency fees for cases sent to attorneys range from 35 to 40 percent.

Summit Account Resolution — Best For Medical, Dental, and Employee Reimbursement

It's no big deal for Summit Account Resolution to collect on medical, dental, and employee reimbursements. B2C and B2B client management can also benefit from this tool.

The company, which sets itself on being far more personable, does not utilise threats, robocalls, or other aggressive tactics. The Better Business Bureau has a perfect compliance record, earning an A+ rating from the BBB.

It is the goal of Summit's medical debtor management service to recover debt from patients in a way that does not damage the reputation of its clients. There have been 140 million dollars in recoveries for clients and a complaint rate of 0.02 percent at the time of writing. Two times the national average, it's recovery rates are HIPAA-compliant ways.

Overpayment of salary, commission recalls, unauthorised expenses, relocation charges, uniform fees and travel costs can all be recovered with Summit's employee reimbursement solutions. When dealing with former or current coworkers or unintended or intentional financial commitments, it can be incredibly useful.

Debt collection costs, collection strategy, and debt age all have an impact on how much money is sent to Summit. Summit doesn't pay until the debt is returned, thus there are no claim minimums or quotas.

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